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Diva Bella fabulous festival fashion
   

Diva Festival Outfitters

 

Need a more detailed description of one of our products?  We will tell you all about it.

Have a size question about one of our garments?  We will pull one out and measure it for you.  Need more information on a purse?  We can give you the details. 

 

We are active festival lovers who make it to many of the fine EDM events, music festivals, night clubs and Burner events.

You will find that our prices are lower than most fashion sources.

 

Click this button to see our shipping policy and shipping prices.

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Returns:

You must contact us before you return an item.

You must contact us within 14 days of receiving the item.

You must return the item within 30 days of purchase.


If you are not happy with your purchase, let us know.  We allow exchanges, store credit or refunds on most items if you contact us within 14 days.  The item has to be in new condition, with tags, so that we can sell it. Non returnable items include special orders, sale items, lingerie, underwear, hosiery, JJ Winters, costumes, and jewelry.

Exchanges:

We can usually exchange an item for a different size or color.

You will have to pay for the shipping when we ship your replacement item.

 

Refunds: 

If you choose to receive a refund, and you received free shipping, you will be credited for the price of the item less the shipping for your item.  If you paid for shipping, we will credit your credit card for the full amount that you paid for the item itself.  In other words, you have to pay for all of the shipping if you return something. 

Stocked JJ Winters handbags are returnable, but not eligible for a refund, only for store credit.  Custom order JJ Winters bags are not returnable.  Custom orders cannot be cancelled after they are sent to the factory for production. 

 

 

To return your item, contact us via email at returns@divabelladesigns.com We will give you a return address, an RA number, and shipping instructions.  You will have to pay for the postage to return the item to us, and we recommend that you insure the item.  We are not responsible for return items lost in the mail. 

Feel free to contact us if you have any questions about returns at returns@divabelladesigns.com